Shipping Policy

Contact:

If you have any comments, questions or concerns please contact us at contact@empiriafragrances.com.

 

Shipping Policy of Empiria Fragrances

Domestic Shipping

  • We offer shipping to all 50 U.S states, Puerto Rico, Guam and U.S. Virgin Islands.
  • Processing time is takes up to 4 – 6 days Eastern Standard Time, (Processing does NOT mean shipping time, we are referring to time to pack your order.)
  • As soon as your order is processed you will receive your personalized tracking number.
  • Standard USPS shipping usually takes 4 - 7 business days in transit, pending on the destination. (Shipping time subject to change during major U.S holidays)

**Please make sure to track your item using the tracking number provided to you - as we are NOT responsible for any lost or stolen packages. If your package has been lost or stolen please contact USPS for further assistance and provide your tracking information.**

Hours of Fulfillment 

Processing takes place Monday through Friday 9am until 5pm Eastern Standard Time (EST). Orders are not processed on Sundays nor major U.S holidays.

Once the order is fulfilled, an order confirmation email with your order information and tracking number is sent to the customer's email.

 

International shipping

We are happy to offer our international customers worldwide shipping, however all international orders are at the liability of the buyer including customs fees and holds.

  • Processing time is takes up to 4 – 6 days Eastern Standard Time, (Processing does NOT mean shipping time, we are referring to time to pack your order.)
  • As soon as your order is processed you will receive your personalized tracking number.

 

USPS First Class Mail generally takes between 7 - 25 days to arrive depending on how fast customs clears the package. Customs is typically the longest part of international shipments and we do our best to declare your package at a low value to clear customs effortlessly.

USPS Priority Mail International generally takes between 6 - 15 days to arrive depending on how fast customs clears the package. Customs is typically the longest part of international shipments and we do our best to declare your package at a low value to clear customs effortlessly.